Earache
A private assessment and advice for ear pain, with next steps if you need further care.
- Get help for ear pain without waiting for a routine appointment
- Understand likely causes and how to ease symptoms safely
- Clear guidance on what to do next and when to seek further help
- Reassurance and practical self-care tailored to you
Am I eligible for Pharmacy First support with earache?
- Children aged 1 to 17 years
- Earache or suspected acute otitis media
- No GP appointment needed - self-refer or be referred by NHS 111 or your GP
Timely assessment for ear pain
Talk through your symptoms and how they started, so you can get clear, practical guidance quickly.
Safety-first advice you can trust
Get help choosing suitable options to manage discomfort and avoid things that may make symptoms worse.
Clear next steps before you leave
Leave knowing what to do at home, what to watch for, and what the next step is if symptoms do not improve.
Why use Pharmacy First
- No GP appointment needed - refer yourself or be referred
- Seen by an experienced pharmacist in a private consultation room
- The consultation itself is always free on the NHS
- Treatment provided where clinically appropriate
- If a prescription-only medicine is needed, normal NHS prescription charges apply
- NHS exemption rules apply - no charge if you're eligible
What this service involves
A short assessment of earache symptoms, with advice and treatment if appropriate.
What happens during the appointment
You will be asked about your symptoms, any medicines you take, and any allergies. The pharmacist will explain what can be offered and what to do next.
What you may receive
If treatment is appropriate, you may be offered advice, self-care steps, or a supply of medicine under the Pharmacy First service.
What we provide
These are the key things you can expect during your visit and when you leave.
Symptom review
A focused chat about pain, discharge, hearing changes, fever, and how symptoms began.
Self-care plan
Advice on comfort measures, suitable pain relief options, and how to look after the ear day to day.
Safety netting
Clear pointers on signs that need prompt medical attention and what route to use for further care.
Follow-on guidance
What to do if symptoms persist, including when to seek a further assessment.
Who this service is for
This service can help if ear pain is new, mild to moderate, or you are unsure how to manage it.
Aged 1 to 17 years
Suitable for children with earache or suspected acute otitis media.
Adults with ear pain
For new earache, blocked feeling, or discomfort where you want advice on what to do now.
Parents and carers
For guidance on a child’s earache and what to watch for while symptoms settle.
People needing quick clarity
For those who want reassurance, practical self-care, and a clear plan for follow-up if needed.
If you need further care
- If your symptoms require further investigation or urgent medical care, our pharmacist will advise you on the most appropriate next steps.
Frequently Asked Questions
Your local pharmacy, close to home.
Take the first step towards better health - book a service or stop by the pharmacy in Sheerwater.