Insect Bites
Get a same-day assessment of insect bite symptoms and advice on suitable next steps.
- Help to relieve itching, redness, and swelling
- Clear guidance on self-care and what to expect
- Advice tailored to your symptoms and medical history
- Support to get back to normal routines sooner
Am I eligible for Pharmacy First support with an infected insect bite?
- Adults and children aged 1 year and over
- An infected insect bite or sting
- No GP appointment needed - self-refer or be referred by NHS 111 or your GP
Private, calm assessment
Talk through your symptoms in a discreet setting and get clear guidance without feeling rushed.
Symptom and skin check
A focused review of the affected area and your symptoms to help decide the most suitable care.
Clear plan to take away
Leave with practical self-care advice and, where appropriate, treatment options and safety-net guidance.
Why use Pharmacy First
- No GP appointment needed - refer yourself or be referred
- Seen by an experienced pharmacist in a private consultation room
- The consultation itself is always free on the NHS
- Treatment provided where clinically appropriate
- If a prescription-only medicine is needed, normal NHS prescription charges apply
- NHS exemption rules apply - no charge if you're eligible
What this service involves
A short assessment of the bite or sting, with advice on care and treatment if appropriate.
What happens during the appointment
You will be asked about your symptoms, any medicines you take, and any allergies. The pharmacist will explain what can be offered and what to do next.
What you may receive
If treatment is appropriate, you may be offered advice, self-care steps, or a supply of medicine under the Pharmacy First service.
What we provide
These are the typical ways you can be supported during and after your visit.
Personalised self-care advice
How to reduce itching and swelling, protect the area, and avoid making symptoms worse.
Treatment options when appropriate
Guidance on suitable products or medicines based on your symptoms and any health conditions.
What to expect next
Typical symptom timeline and signs that mean you should seek further medical advice.
Prevention tips
Simple steps to reduce future bites, including clothing, repellent use, and after-bite care.
Who this service is for
For most people with irritated insect bites who need reassurance, symptom relief guidance, and a clear next step.
Aged 1 year and over
Suitable for adults and children with an infected insect bite or sting.
People with itchy, inflamed bites
If the area is sore, swollen, or very itchy and you want help managing symptoms.
Families after outdoor activities
Support after park days, gardening, holidays, or sports where bites are common.
Those unsure what is suitable to use
Useful if you have allergies, take regular medicines, or want help choosing safe options.
If you need further care
- If your symptoms require further investigation or urgent medical care, our pharmacist will advise you on the most appropriate next steps.
Frequently Asked Questions
Your local pharmacy, close to home.
Take the first step towards better health - book a service or stop by the pharmacy in Sheerwater.