Sore Throat
A same-day check and advice to help you manage a sore throat and know what to do next.
- Quick reassurance when your throat feels painful or scratchy
- Clear self-care steps to ease symptoms day to day
- Help understanding when to seek further support
- Practical guidance you can follow at home
Am I eligible for Pharmacy First support with a sore throat?
- Adults and children aged 5 years and over
- A sore throat
- No GP appointment needed - self-refer or be referred by NHS 111 or your GP
Convenient access when symptoms start
Get timely support so you are not left guessing how to manage a sore throat.
Personalised symptom review
A focused chat about your symptoms and what you have tried, with advice tailored to you.
Clear next steps
Leave knowing what to do now, what to watch for, and when follow-up may be needed.
Why use Pharmacy First
- No GP appointment needed - refer yourself or be referred
- Seen by an experienced pharmacist in a private consultation room
- The consultation itself is always free on the NHS
- Treatment provided where clinically appropriate
- If a prescription-only medicine is needed, normal NHS prescription charges apply
- NHS exemption rules apply - no charge if you're eligible
What this service involves
A short assessment of your throat symptoms, with advice and treatment if appropriate.
What happens during the appointment
You will be asked about your symptoms, any medicines you take, and any allergies. The pharmacist will explain what can be offered and what to do next.
What you may receive
If treatment is appropriate, you may be offered advice, self-care steps, or a supply of medicine under the Pharmacy First service.
What we provide
These are the key areas covered during your sore throat appointment.
Symptom and history check
A review of your symptoms, current medicines, and any relevant health conditions.
Self-care advice you can use
Practical steps for comfort, hydration, and symptom relief that fit your routine.
Advice on what to monitor
Guidance on how symptoms should change over time and what signs to look out for.
Follow-on plan if needed
Clear guidance on what to do next if symptoms persist or you are not improving as expected.
Who this service is for
Suitable for many people with a new or ongoing sore throat who want practical guidance.
Aged 5 years and over
Suitable for adults and children with a sore throat.
Adults with a sore throat
If swallowing is uncomfortable or your throat feels scratchy and you want advice on relief.
Parents and carers
If you want support understanding a child’s symptoms and how to help them feel better.
People who need fast guidance
If you want a clear plan for what to do now and how to monitor progress.
If you need further care
- If your symptoms require further investigation or urgent medical care, our pharmacist will advise you on the most appropriate next steps.
Frequently Asked Questions
Your local pharmacy, close to home.
Take the first step towards better health - book a service or stop by the pharmacy in Sheerwater.