UTI
A private consultation to discuss symptoms and the next steps for UTI concerns.
- Quick access to advice for UTI symptoms
- Clear next steps and self-care guidance
- Support with symptom relief options
- Reassurance about when to seek further help
Am I eligible for Pharmacy First support with a UTI?
- Women aged 16 to 64 years
- Symptoms of an uncomplicated urinary tract infection
- No GP appointment needed - self-refer or be referred by NHS 111 or your GP
Private, respectful conversation
Talk through symptoms in a discreet setting and ask questions comfortably.
Symptom and suitability check
A structured chat to understand what is going on and whether this service is right for you.
Clear plan to follow
Leave knowing what to do next, what to expect, and how to look after yourself at home.
Why use Pharmacy First
- No GP appointment needed - refer yourself or be referred
- Seen by an experienced pharmacist in a private consultation room
- The consultation itself is always free on the NHS
- Treatment provided where clinically appropriate
- If a prescription-only medicine is needed, normal NHS prescription charges apply
- NHS exemption rules apply - no charge if you're eligible
What this service involves
A short assessment of your urinary symptoms, with advice and treatment if appropriate.
What happens during the appointment
You will be asked about your symptoms, any medicines you take, and any allergies. The pharmacist will explain what can be offered and what to do next.
What you may receive
If treatment is appropriate, you may be offered advice, self-care steps, or a supply of medicine under the Pharmacy First service.
What we provide
These are the key parts of the support you can expect during your visit.
Symptom discussion
A guided conversation about what you are feeling, timing, triggers, and how it is affecting you.
Self-care guidance
Practical tips on hydration, comfort measures, and everyday steps that may help symptoms settle.
Safety-net advice
Clear information on what changes to look out for and when further clinical help may be needed.
Treatment pathway support
Where appropriate, support with the next steps available through this service or signposting to other care.
Who this is for
This Pharmacy First service is for women aged 16 to 64 years. If you are outside this group, or symptoms are more complex, we will advise on the safest next step.
Women aged 16 to 64 years
Suitable for women with symptoms of an uncomplicated urinary tract infection.
Adults with urinary symptoms
For people with stinging, urgency, or needing to pass urine more often than usual.
People needing quick clarity
If you are unsure what is causing symptoms and want help deciding what to do next.
Those wanting a private check-in
If you would like a discreet conversation and practical guidance without feeling rushed.
If you need further care
- If your symptoms require further investigation or urgent medical care, our pharmacist will advise you on the most appropriate next steps.
Frequently Asked Questions
Your local pharmacy, close to home.
Take the first step towards better health - book a service or stop by the pharmacy in Sheerwater.